Patient Services & Scheduling Specialist

Bon Secours Health System; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Paid time off

Tuition assistance

Job summary

Bon Secours Health System in Richmond, VA is seeking a Patient Services Representative for the physician practice. You will register patients, verify demographics, collect insurance cards, schedule appointments and manage patient records with accuracy and courtesy.

Role requires strong customer service, ability to explain financial options, and occasional coverage at other practice locations. High school diploma or GED is required; prior healthcare registration experience preferred.

Qualifications

• High school diploma or GED required.
• Prior registration/healthcare experience preferred.
• Ability to verify demographics and insurance information.

Responsibilities

• Register patients and verify demographics accurately.
• Schedule appointments and manage patient flow.
• Explain financial options and collect payments as needed.
• Enter information into the scheduling system and maintain records.

Skills

Patient registration

Customer service

Phone and in-person greetings

Cash handling

Education

High School Diploma or GED

Job description

Bon Secours Health System in Richmond, VA is seeking a Patient Services Representative for the physician practice. You will register patients, verify demographics, collect insurance cards, schedule appointments and manage patient records with accuracy and courtesy.

Role requires strong customer service, ability to explain financial options, and occasional coverage at other practice locations. High school diploma or GED is required; prior healthcare registration experience preferred.