Front Desk & Patient Services Specialist

Bon Secours; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay and incentives

403(b) with employer contributions

Medical/dental/vision and HSA/FSA

Paid time off and family leave

Tuition assistance and professional开发

Job summary

Bon Secours in Richmond seeks a Patient Services Representative for the Tuckahoe Orthopedic & Physical Therapy physician office. You will be the first point of contact, handling patient registration, demographics, insurance verification, and scheduling.

You will explain financial options, assist with online scheduling, and maintain accurate records. Prior healthcare registration experience is preferred, with a commitment to friendly, efficient service and teamwork across locations.

Qualifications

• Experience in patient registration or healthcare settings.
• Excellent communication and customer service skills.
• Ability to explain financial options to patients.

Responsibilities

• Greet patients and serve as primary contact for practice.
• Register patients, verify demographics, insurance, and IDs.
• Schedule appointments and manage referrals.
• Explain financial options and collect payments.
• Maintain accurate patient records and assist across locations.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

Job description

Bon Secours in Richmond seeks a Patient Services Representative for the Tuckahoe Orthopedic & Physical Therapy physician office. You will be the first point of contact, handling patient registration, demographics, insurance verification, and scheduling.

You will explain financial options, assist with online scheduling, and maintain accurate records. Prior healthcare registration experience is preferred, with a commitment to friendly, efficient service and teamwork across locations.