Patient Services & Scheduling Specialist

Bon Secours Mercy Health; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Medical/dental/vision

Paid time off

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for the Thoracic Surgery physician practice at St. Mary's Hospital in Richmond, VA.

The role handles patient registration, insurance verification, scheduling, and related revenue cycle tasks with a focus on accurate data and compassionate service. The position requires a high school diploma or GED and prior healthcare registration experience.

Qualifications

• High School Diploma or GED (required).
• Prior experience in patient registration/healthcare (preferred).
• Licensure/certification not required.

Responsibilities

• Serves as the primary point of contact between patients and physician practices.
• Greet patients and provide excellent customer service.
• Schedule appointments and enter information for scheduling into the system accurately.

Skills

Patient registration

Insurance verification

Customer service

Scheduling

Billing

Education

High School Diploma or GED

Tools

MyChart

Revenue cycle software

EHR systems

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for the Thoracic Surgery physician practice at St. Mary's Hospital in Richmond, VA.

The role handles patient registration, insurance verification, scheduling, and related revenue cycle tasks with a focus on accurate data and compassionate service. The position requires a high school diploma or GED and prior healthcare registration experience.