Patient Services & Scheduling Specialist

Bon Secours Mercy Health; Richmond (VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

403(b) with employer contributions

Tuition assistance

Job summary

Bon Secours Mercy Health is seeking a Patient Services Representative for the Richmond area, handling patient registration, insurance verification, and scheduling across physician offices. You will ensure accurate demographics, assist with financial options, and maintain high-quality patient interactions.

The role requires a High School Diploma or GED and prior healthcare registration experience is preferred. Competitive pay and comprehensive benefits are provided.

Qualifications

• Prior experience in patient registration or healthcare is preferred.

Responsibilities

• Serve as the primary contact between patients and physician practices.
• Greet patients with respectful communication and provide excellent customer service.
• Schedule appointments and enter necessary information for scheduling into the system.
• Verify demographics, insurance cards, and patient identification accurately.
• Assist with financial discussions and process patient payments and liabilities.

Skills

Patient registration/healthcare

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health is seeking a Patient Services Representative for the Richmond area, handling patient registration, insurance verification, and scheduling across physician offices. You will ensure accurate demographics, assist with financial options, and maintain high-quality patient interactions.

The role requires a High School Diploma or GED and prior healthcare registration experience is preferred. Competitive pay and comprehensive benefits are provided.