Patient Services & Scheduling Specialist

Care New England Health System; Providence (RI); On-site; USD 38,000 - 56,000; Full time

Job summary

Care New England Health System is seeking a friendly Business Office Representative for Internal Medicine. You will greet patients, handle forms, schedule appointments, and coordinate between patients and medical staff to keep financial and clerical processes moving smoothly.

This role requires strong secretarial and communication skills, familiarity with medical terminology, and experience with office software.

Qualifications

• Associates degree or 2 years equivalent healthcare experience.
• Familiar with medical office procedures and medical terminology.
• Strong secretarial, interpersonal and communications skills; proficient in English.

Responsibilities

• Greet patients and process registration information.
• Handle scheduling duties and coordinate multiple physician appointments.
• Manage patient data, charts and files with the payment process.
• Assist with patient financial process to ensure payment for services.
• Provide clerical support to the department as needed.
• Protect patient confidentiality and rights.

Skills

Secretarial skills

Interpersonal skills

Communications skills

Medical terminology

Word processing

PATCOM

IDX knowledge

Education

Associates degree

2 years healthcare experience

Tools

PATCOM

IDX systems

Job description

Care New England Health System is seeking a friendly Business Office Representative for Internal Medicine. You will greet patients, handle forms, schedule appointments, and coordinate between patients and medical staff to keep financial and clerical processes moving smoothly.

This role requires strong secretarial and communication skills, familiarity with medical terminology, and experience with office software.