Patient Services & Scheduling Specialist

Pinehurst Medical; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Pinehurst Medical Clinic (PMC) is hiring a Patient Service Representative for Pinehurst Primary Care in Pinehurst, NC. This regular full‑time role greets patients, collects demographics and insurance data, handles payments, and schedules appointments.

Responsibilities include checking in/out patients, updating information, answering calls, managing messages, and supporting the physician schedules while maintaining a neat lobby.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Preferred: 1–2 years of experience in a medical office setting.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner, and answer information requests.
• Check in patients, verify and update information, and check patients out, communicating physician schedules.
• Enter patient demographics and insurance information; collect payments and schedule appointments; answer phones and handle messages.
• Maintain the lobby area and assist with coordinating physician schedules and medical records.

Skills

Customer service

Education

High school diploma or GED

Job description

Pinehurst Medical Clinic (PMC) is hiring a Patient Service Representative for Pinehurst Primary Care in Pinehurst, NC. This regular full‑time role greets patients, collects demographics and insurance data, handles payments, and schedules appointments.

Responsibilities include checking in/out patients, updating information, answering calls, managing messages, and supporting the physician schedules while maintaining a neat lobby.