Patient Access & Registration Coordinator

Astera Cancer Care; West Meade (TN); On-site; USD 34,000 - 45,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to support patient intake and front desk operations across clinics in Nashville and surrounding communities. You will verify demographics, collect insurance information and co-pays, schedule appointments, route calls, and enter data into the PM/EHR system while delivering courteous service.

This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment, with occasional travel to

Qualifications

• High school graduate or GED.
• 2 years of professional office or customer service experience.
• Strong computer skills including Windows, MS Office and e-mail.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Obtains and enters patient demographics and insurance information into PM/EHR.
• Collects co-pays and payments and manages end-of-day deposits.
• Schedules internal patient appointments and walk-in visits.
• Verifies and updates patient records and scans documents into EHR.
• Maintains confidentiality of patient information and adheres to clinic policies.
• Communicates with staff via instant messaging and travels to other clinics as needed.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Electronic Health Record (EHR)

Patient Management System

MS Office

Job description

Tennessee Oncology is seeking a Registration Coordinator to support patient intake and front desk operations across clinics in Nashville and surrounding communities. You will verify demographics, collect insurance information and co-pays, schedule appointments, route calls, and enter data into the PM/EHR system while delivering courteous service.

This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment, with occasional travel to