Patient Access & Registration Coordinator

Tennessee Oncology; Nashville (TN); On-site; USD 34,000 - 40,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to support patient check-in/check-out, collect demographics and insurance data, and manage payments within a medical office setting. This role requires strong communication, organizational skills, and the ability to navigate EHR/PM systems.

Responsibilities include scheduling, patient engagement portal assistance, and occasional travel to other clinics while maintaining patient confidentiality and delivering excellent customer service.

Qualifications

• High school diploma or GED required.
• 2 years of previous professional office experience and/or customer service experience preferred.
• Strong computer skills including MS Office and e-mail experience.
• Excellent verbal, listening, and written communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer the telephones and greet patients in a courteous, efficient manner; route calls/messages to appropriate department.
• Conduct patient check-in and verify demographics and insurance information; enter into PM/EHR.
• Enter documents into the Electronic Health Record; scan documents into the system.
• Collect co-pays/payments and manage end-of-day deposits and reconciliations.
• Schedule internal appointments and walk-in visits; assist with Nurse triage.
• Assist with Patient Engagement Portal registrations and invitations; travel to other clinics as needed.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Verbal communications

Education

High school diploma or GED

Tools

MS Office

Windows

Email

Job description

Tennessee Oncology is seeking a Registration Coordinator to support patient check-in/check-out, collect demographics and insurance data, and manage payments within a medical office setting. This role requires strong communication, organizational skills, and the ability to navigate EHR/PM systems.

Responsibilities include scheduling, patient engagement portal assistance, and occasional travel to other clinics while maintaining patient confidentiality and delivering excellent customer service.