Front Desk & Patient Services Coordinator

US Oncology Inc.; Athens (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to guide patients through check-in and check-out, ensuring a positive first impression.

You will use EMR systems and office tech, collect payments, coordinate appointments, and support clinical staff in a fast-paced oncology clinic with 300+ employees across 17 locations.

A high school diploma is required; proficiency in Microsoft Office and prior clinic experience preferred.

Qualifications

• High school diploma or equivalent required; associate degree in a business-related field preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) is required.
• At least one year of prior experience in a similar medical clinic position.
• Sitting for long periods; occasional lifting up to 40 pounds.
• Excellent customer service and communication skills.

Responsibilities

• Greet and assist patients during check-in and check-out.
• Coordinate with clinical staff and schedule appointments.
• Collect copays and patient balances and issue receipts.
• Maintain a tidy lobby and desk area.
• Navigate EMR and other medical office technology.

Skills

Customer service

Communication skills

Microsoft Office

EMR systems

Organization skills

Reception experience

Education

High School Diploma

Associate degree (business)

Tools

EMR software

Job description

Tennessee Cancer Specialists is seeking a Patient Services Coordinator to guide patients through check-in and check-out, ensuring a positive first impression.

You will use EMR systems and office tech, collect payments, coordinate appointments, and support clinical staff in a fast-paced oncology clinic with 300+ employees across 17 locations.

A high school diploma is required; proficiency in Microsoft Office and prior clinic experience preferred.