Patient Services & Scheduling Specialist

Lifepoint Health; Hickory, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to support the referral process, schedule patients, greet visitors and manage check-in/check-out.

Responsibilities include obtaining complete patient demographics, handling pre-certifications, collecting co-pays and past-due balances, and answering phones with professionalism.

This role offers a pathway to growth with comprehensive benefits and a team dedicated to high-quality patient care.

Qualifications

• High school diploma or equivalent; Associate's degree preferred.
• Strong data collection and accuracy for patient demographics.
• Ability to work under pressure in a healthcare setting.

Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule appointments and manage telephones/messages.
• Collect and post co-pays, deductibles, and past-due balances.
• Pre-certifications as requested by providers.

Skills

Scheduling & Registration

Patient check-in/check-out

Reception & discharge

Demographic data collection

Financial collection

Communication

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Frye Regional Medical Center in North Carolina is seeking a Patient Services Representative to support the referral process, schedule patients, greet visitors and manage check-in/check-out.

Responsibilities include obtaining complete patient demographics, handling pre-certifications, collecting co-pays and past-due balances, and answering phones with professionalism.

This role offers a pathway to growth with comprehensive benefits and a team dedicated to high-quality patient care.