Patient Services Concierge & Scheduling Specialist

CarolinaEast Health System; New Bern (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

CarolinaEast Health System is seeking a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. The role acts as a liaison between patients and the medical support staff within a hospital setting.

The ideal candidate will have a high school diploma or GED and prior experience in a healthcare clinic or customer service environment, with preferred knowledge of medical terminology.

Qualifications

• High school diploma or GED required.
• Experience in healthcare clinic or customer service.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet, instruct, direct patients and answer phones.
• Schedule patient appointments and coordinate with medical staff.
• Serve as liaison between patients and the medical support team.

Skills

Customer service

Education

High school diploma or GED

Job description

CarolinaEast Health System is seeking a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. The role acts as a liaison between patients and the medical support staff within a hospital setting.

The ideal candidate will have a high school diploma or GED and prior experience in a healthcare clinic or customer service environment, with preferred knowledge of medical terminology.