Patient Services Specialist & Scheduler

CarolinaEast; New Bern (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

CarolinaEast in New Bern, NC seeks a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth clinic operations.

Candidates should have a high school diploma or GED, experience in healthcare or customer service, and knowledge of medical terminology is preferred. Deliver outstanding customer service consistent with CarolinaEast's Standards of Excellence.

Qualifications

• High school diploma or GED required.
• Experience in healthcare clinic or customer service preferred.
• Knowledge of medical terminology preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greet, instruct, direct and assist patients and visitors.
• Answer phones and schedule patient appointments.
• Serve as liaison between patient and medical support staff.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or GED

Job description

CarolinaEast in New Bern, NC seeks a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth clinic operations.

Candidates should have a high school diploma or GED, experience in healthcare or customer service, and knowledge of medical terminology is preferred. Deliver outstanding customer service consistent with CarolinaEast's Standards of Excellence.