Patient Services Front Desk Specialist

Piedmont HealthCare; Troutman (NC); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Piedmont HealthCare in Troutman, NC is seeking a friendly receptionist to greet patients, answer phones, collect co-pays, and register new patients. You will verify insurance, schedule appointments, prepare referrals, and maintain charts and medical records with care and HIPAA compliance.

The ideal candidate has at least one year of customer service experience, proficiency with typing, and the ability to operate standard office equipment.

Formación

• High school diploma or GED required.
• Minimum of one year of customer service experience; receptionist experience in a healthcare setting preferred.
• Typing speed around 50 wpm preferred.
• Experience with office equipment (phones, copiers, computers).
• Knowledge of HIPAA and patient privacy.

Responsabilidades

• Greet customers in a polite, prompt manner and direct them to the appropriate department.
• Answer telephones, take messages, and schedule/registrations for appointments.
• Verify insurance coverage and collect co-pays as needed.
• Maintain clean waiting areas and filing of patient notes/charts.
• Prepare referrals and copies of insurance cards for transmission to other physicians.
• Operate standard office equipment and support staff as needed.
• Ensure HIPAA compliance and protect patient information at all times.

Conocimientos

Customer service

Phone etiquette

Communication skills

Organizational skills

HIPAA compliance

Typing

Educación

High school diploma or GED

Herramientas

Office equipment

Descripción del empleo

Piedmont HealthCare in Troutman, NC is seeking a friendly receptionist to greet patients, answer phones, collect co-pays, and register new patients. You will verify insurance, schedule appointments, prepare referrals, and maintain charts and medical records with care and HIPAA compliance.

The ideal candidate has at least one year of customer service experience, proficiency with typing, and the ability to operate standard office equipment.