Patient Services & Scheduling Specialist

Western Sierra Medical Clinic; Grass Valley (CA); On-site; USD 2,893,000 - 3,168,000; Full time

Job summary

Western Sierra Medical Clinic in Grass Valley, CA is seeking an Entry level Front Desk/Phone Clerk for a full-time hourly role. You will answer calls, schedule appointments, update demographics and insurance, and coordinate with staff to keep operations running smoothly.

You will also greet patients, check them in or out, collect payments, verify insurance, and support other front-office duties. Spanish bilingual is a plus and EMR familiarity is preferred.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training or equivalent.
• Ability to type 45 wpm and be computer literate.
• Familiarity with an electronic practice management (EMR) system.

Responsibilities

• Answer all incoming phone calls.
• Schedule and reschedule patient appointments.
• Update patient demographics and insurance in the EMR.
• Greet patients and check them in or out for appointments.
• Verify insurance eligibility and collect payments.

Skills

Typing 45 wpm

Computer literacy

Spanish bilingual

Education

High school diploma or GED

Tools

EMR familiarity

Job description

Western Sierra Medical Clinic in Grass Valley, CA is seeking an Entry level Front Desk/Phone Clerk for a full-time hourly role. You will answer calls, schedule appointments, update demographics and insurance, and coordinate with staff to keep operations running smoothly.

You will also greet patients, check them in or out, collect payments, verify insurance, and support other front-office duties. Spanish bilingual is a plus and EMR familiarity is preferred.