Patient Care Front Desk Specialist – Medical Office

CommonSpirit Health; Grass Valley (CA); On-site; USD 34,000 - 47,000; Full time

Job summary

Dignity Health Medical Foundation in Grass Valley, CA is seeking a Medical Office Representative. You will be the first point of contact, greeting patients, physicians and visitors, answering the main clinic line, and distributing messages with clear, courteous communication.

You will collect demographics and insurance information and verify eligibility to support accurate records. You will schedule appointments using an electronic practice management system, handle routine clerical duties, and

Qualifications

• Six months in outpatient reception or high-volume customer service.
• Strong interpersonal and organizational skills.
• Experience with clinic messaging and intake processes.
• Familiarity with electronic practice management is a plus.

Responsibilities

• Greet patients, physicians and visitors and manage the main clinic line.
• Collect demographics and insurance information, verify eligibility.
• Schedule appointments using an electronic practice management system.
• Provide courteous, empathetic service and support daily clinic operations.

Skills

Customer service

Phone etiquette

Active listening

communication

Education

High School diploma

Tools

Practice mgmt software

Job description

Dignity Health Medical Foundation in Grass Valley, CA is seeking a Medical Office Representative. You will be the first point of contact, greeting patients, physicians and visitors, answering the main clinic line, and distributing messages with clear, courteous communication.

You will collect demographics and insurance information and verify eligibility to support accurate records. You will schedule appointments using an electronic practice management system, handle routine clerical duties, and