Medical Front Desk Specialist - Patient Scheduling & Admin

Behavioral Health Services; Los Angeles (CA); On-site; USD 30,307 - 35,817; Full time

Job summary

Behavioral Health Services in Wilmington, CA is seeking an experienced front office/clinic assistant to support patient flow and clinic operations. You will answer phones, schedule appointments, process payments, manage EMR entries, prepare charts, and coordinate with providers and labs to keep daily work running smoothly.

This full-time daytime role requires flexibility to work evenings and weekends as needed, a courteous demeanor with patients, and the ability to handle high call volumes while

Qualifications

• Phones: manage heavy call volume and messages.
• Appointments: schedule, confirm, reschedule.
• Charts: prepare and review patient records.
• Payments: collect co-pays and balances.
• EMR: enter and update patient information.
• Office: maintain front desk and waiting area.

Responsibilities

• Greet and check-in patients, ensure paperwork is complete, and verify insurance coverage.
• Coordinate referrals and communicate with providers and laboratories.
• Maintain office organization and supply levels; support coworkers as needed.

Job description

Behavioral Health Services in Wilmington, CA is seeking an experienced front office/clinic assistant to support patient flow and clinic operations. You will answer phones, schedule appointments, process payments, manage EMR entries, prepare charts, and coordinate with providers and labs to keep daily work running smoothly.

This full-time daytime role requires flexibility to work evenings and weekends as needed, a courteous demeanor with patients, and the ability to handle high call volumes while