Temporary Medical Office Receptionist – Patient Access

CommonSpirit Health; Grass Valley (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Dignity Health Medical Foundation in Grass Valley, CA is seeking a Medical Office Receptionist to warmly welcome patients and visitors. You will be the primary phone contact, route messages, collect demographics and insurance details, verify eligibility, and schedule appointments using our electronic practice management system.

The role requires strong customer service, organizational skills, and empathy. High school diploma required; six months of outpatient receptionist or related experience

Qualifications

• Six months outpatient receptionist or equivalent high-volume customer service experience.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills.
• Keyboarding skills and basic office equipment familiarity.
• Familiarity with an electronic practice management system preferred.
• Experience with multi-line phones/ACD and medical terminology preferred.

Responsibilities

• Greet patients and visitors warmly and provide excellent customer service.
• Serve as the primary phone contact for the clinic and route messages.
• Collect and update demographics and insurance information; verify eligibility.
• Schedule appointments using the electronic practice management system.
• Support daily clinic operations with clerical duties as needed.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Empathy

Keyboarding

Education

High School diploma or equivalent

Tools

Electronic practice management system

Multi-line phones/ACD

Medical terminology (preferred)

Job description

Dignity Health Medical Foundation in Grass Valley, CA is seeking a Medical Office Receptionist to warmly welcome patients and visitors. You will be the primary phone contact, route messages, collect demographics and insurance details, verify eligibility, and schedule appointments using our electronic practice management system.

The role requires strong customer service, organizational skills, and empathy. High school diploma required; six months of outpatient receptionist or related experience