Bilingual Medical Front Desk Specialist (Spanish/English)

Indian Health Center of Santa Clara Valley, Inc.; San Jose (CA); Hybrid; USD 22,000 - 32,000; Full time

Job summary

Indian Health Center of Santa Clara Valley, Inc. seeks a Medical Front Office Receptionist - Operator in San Jose, CA. This full-time role supports patient check-in/out, scheduling, insurance data entry, and co-pay collection within a fast-paced clinic.

The position requires bilingual English/Spanish abilities, a high school diploma or GED, and familiarity with medical office software. HIPAA compliance and teamwork are essential in delivering patient-centered care.

Qualifications

• Bilingual in English and Spanish preferred (read, write, speak).
• High school diploma or GED required; relevant medical certificate preferred.
• Experience in medical front office or customer service is preferred (1+ year).
• Familiarity with managed care/Medi-Cal policies is a plus.
• Excellent phone skills and ability to multitask in a fast-paced clinic.

Responsibilities

• Assist with daily pre-registration of patients and scheduling.
• Process co-payments and input insurance data.
• Greet patients and guide them to appropriate departments.
• Maintain HIPAA compliance and patient confidentiality.
• Use medical software and MS Office to manage records.

Skills

Bilingual English/Spanish

Typing 45 WPM

Excellent phone skills

Office software

Customer service

Education

High school diploma or GED

Medical Administrative Assistant certificate

Tools

MS Office

Medical software

Job description

Indian Health Center of Santa Clara Valley, Inc. seeks a Medical Front Office Receptionist - Operator in San Jose, CA. This full-time role supports patient check-in/out, scheduling, insurance data entry, and co-pay collection within a fast-paced clinic.

The position requires bilingual English/Spanish abilities, a high school diploma or GED, and familiarity with medical office software. HIPAA compliance and teamwork are essential in delivering patient-centered care.