Patient Services & Scheduling Specialist

HonorHealth; Gilbert (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

HonorHealth in Gilbert, AZ seeks a Patient Services representative to act as the first point of contact for customers in a busy primary care setting. The role involves greeting patients, performing registration tasks, and coordinating scheduling and data entry across the department.

Responsibilities include answering calls, obtaining authorizations, collecting co-pays, maintaining patient charts, and assisting with medical imaging support as needed.

Qualifications

• Knowledge of medical terminology.
• Experience in scheduling and/or registration in a healthcare setting is preferred.
• HIPAA compliance awareness and patient confidentiality should be maintained.

Responsibilities

• Greet and assist patients; answer calls and direct information appropriately.
• Handle scheduling for procedures and follow-ups; track no-shows.
• Perform registration duties, gather signatures, and manage electronic records.
• Obtain insurance authorizations and assist with deposits and payments.
• Ensure charts and patient records are updated and accessible to care teams.

Skills

Medical terminology

Education

High School Diploma or GED

Job description

HonorHealth in Gilbert, AZ seeks a Patient Services representative to act as the first point of contact for customers in a busy primary care setting. The role involves greeting patients, performing registration tasks, and coordinating scheduling and data entry across the department.

Responsibilities include answering calls, obtaining authorizations, collecting co-pays, maintaining patient charts, and assisting with medical imaging support as needed.