Patient Access & Scheduling Specialist

10 John C. Lincoln Medical Center; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

HonorHealth is seeking a patient services professional in Phoenix to serve as the first contact for customers in the HOPD Registration department. You will organize clerical tasks, registrations, scheduling, and data entry to ensure smooth patient flow and accurate record-keeping.

Responsibilities include greeting patients, answering calls, registering patients, obtaining authorizations, and coordinating with physicians and billing.

Qualifications

• High School Diploma or GED required.
• 1 year in a healthcare-related field, scheduling, or registration preferred.
• 2 years in healthcare-related experience preferred.
• Fingerprint Clearance Card required.
• BLS certification preferred.

Responsibilities

• Acts as the first point of contact with customers; greets and informs patients.
• Handles telephone calls, messages, and directs inquiries to appropriate staff.
• Performs registration duties, collects signatures, and coordinates medical authorization/referrals.
• Schedules procedures and appointments; tracks no-shows and communicates with physicians.
• Performs data entry and maintains electronic patient records.
• Maintains patient chart process and communicates with insurance/billing as needed.
• Assists in imaging support tasks and PACS-related duties as applicable.
• Maintains inventory of office supplies and performs other duties as assigned.

Skills

Customer service

Telephone etiquette

Registration procedures

Data entry

Education

High School Diploma or GED

Tools

PACS system

Job description

HonorHealth is seeking a patient services professional in Phoenix to serve as the first contact for customers in the HOPD Registration department. You will organize clerical tasks, registrations, scheduling, and data entry to ensure smooth patient flow and accurate record-keeping.

Responsibilities include greeting patients, answering calls, registering patients, obtaining authorizations, and coordinating with physicians and billing.