Patient Services & Scheduling Specialist

Fresenius Medical Care; Florissant (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Fresenius Medical Care in Florissant, MO seeks a Patient Services Coordinator to manage scheduling, pre-procedure communications, EMR document handling, and data entry for payers and Revenue Cycle. The role greets patients, coordinates admissions, verifies insurance, and supports front-end billing with confidentiality.

The position requires strong communication, multitasking, and computer skills, with a focus on accurate record-keeping and timely processing in a health-care setting.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1–2 years related experience in a medical setting with insurance billing preferred.
• Proficient in computers; MS Office experience necessary.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule and input all appointments in scheduling module in a timely manner.
• Assist admissions by collecting patient identification and insurance information.
• Assemble and maintain patient medical and financial records securely.
• Complete front-end billing processes and patient registration data entry.
• Perform insurance verification and initiate prior authorizations as required.
• Assist patient transportation if policy allows.
• Ensure signatures on charts and admissions data per FMCNA policy.
• Ensure accurate scanning and filing of documents within 24 hours of visit.
• Communicate changes about procedures and insurance to the patient record and internal teams.
• Conduct daily encounter checks to assure reporting accuracy.
• Coordinate collection, processing, storage, and distribution of medical records per policy.
• Maintain logs of medical record releases and provide information for research as needed.
• Oversee office materials, inventory, shipments and deliveries.
• Other duties as assigned.

Skills

Communication skills

Multitasking

Computer literacy

Adaptability

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

Fresenius Medical Care in Florissant, MO seeks a Patient Services Coordinator to manage scheduling, pre-procedure communications, EMR document handling, and data entry for payers and Revenue Cycle. The role greets patients, coordinates admissions, verifies insurance, and supports front-end billing with confidentiality.

The position requires strong communication, multitasking, and computer skills, with a focus on accurate record-keeping and timely processing in a health-care setting.