Patient Services & Scheduling Specialist

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Cape Fear Valley Internal Medicine in Fayetteville, NC is seeking a clinical office clerk to support patient registration, scheduling, and billing. The role involves accurate data entry, handling patient payments, and ensuring proper ICD-10/CPT-4 coding for outpatient services.

The position requires good English communication, basic PC skills, and the ability to work under moderate stress in a busy clinic environment.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.

Responsibilities

• Register patients and schedule appointments for initial and follow-up visits.
• Receive calls regarding appointments and determine appropriate provider and visit type.
• Collect monies from patients and document receipts; prepare end-of-day cash reports.
• Enter ICD-10 and CPT-4 coding for billing and documentation.
• Transcribe non-medical dictation and submit invoices to billing daily.
• Assist with file handling, reports, and month-end submissions.

Skills

English language proficiency

Typing speed

Customer service

Appointment scheduling

Education

High school diploma or equivalent

Tools

PC skills

Data entry software

Job description

Cape Fear Valley Internal Medicine in Fayetteville, NC is seeking a clinical office clerk to support patient registration, scheduling, and billing. The role involves accurate data entry, handling patient payments, and ensuring proper ICD-10/CPT-4 coding for outpatient services.

The position requires good English communication, basic PC skills, and the ability to work under moderate stress in a busy clinic environment.