Patient Access & Billing Specialist

Cape-Fear-Valley-Medical-Center-; Holiday Park (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Cape Fear Valley Health System in Fayetteville, NC is seeking an Office Clerk to support outpatient clinics with patient registration, scheduling, billing, and records management.

The role requires accurate data entry, ICD-10 and CPT-4 coding familiarity, and strong communication skills to serve patients and coordinate with the billing team. Prior clerical experience and ability to work under pressure are preferred.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required; 1 year medical business office preferred.
• Proficiency in reading, writing and speaking English; knowledge of medical terminology.
• Typing 45–55 words per minute; strong planning and organizational abilities.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.

Responsibilities

• Register patients expediently and collect accurate information.
• Schedule initial and follow-up appointments and procedures.
• Complete new patient information and update medical records.
• Manage appointment inquiries and route to appropriate provider.
• Collect payments and document receipts; prepare daily cash reports.
• Enter ICD-10 and CPT-4 codes daily in the data system; transcribe non-medical dictation.
• Submit billing invoices to billing/collection daily under supervision.
• File, fax, and mail reports and records; prepare month-end reports.
• Assist in tracking supplies and notify supervisor when restocking is needed.
• Greet patients as receptionist and support clinic guest relations.

Skills

English proficiency

ICD-10 CPT-4 knowledge

Typing 45-55 wpm

Medical terminology

Organizational skills

Customer service

Data entry

Education

High school diploma or equivalent

Tools

PC skills

Data processing system

Job description

Cape Fear Valley Health System in Fayetteville, NC is seeking an Office Clerk to support outpatient clinics with patient registration, scheduling, billing, and records management.

The role requires accurate data entry, ICD-10 and CPT-4 coding familiarity, and strong communication skills to serve patients and coordinate with the billing team. Prior clerical experience and ability to work under pressure are preferred.