Patient Access, Scheduling & Billing Specialist

Cape-Fear-Valley-Medical-Center-; Erwin (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health System is seeking a Clinic Clerk for the CFV Internal Medicine Continuity Clinic in Erwin, NC. The role focuses on patient registration, scheduling, and accurate billing documentation to support smooth clinic operations.

The ideal candidate has at least 1 year of clerical or medical office experience, strong English communication, and familiarity with ICD-10/CPT-4 coding. The position is on-site with responsibilities spanning receptionist duties and daily reporting.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Typing speed 45–55 words per minute accurately.
• Proficiency in reading, writing and speaking English.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.

Responsibilities

• Register patients expediently while obtaining accurate information.
• Schedule patient appointments for initial and follow-up visits and procedures.
• Receive calls regarding appointments; determine provider, length and type of appointment.
• Collect monies from patients in payment of bill or insurance deductible and co-payment; document receipts.
• Order all outside tests requested by the doctor; schedule appointments.
• Enter ICD-10 and CPT-4 coding for patient activity information and procedures.
• Transcribe non-medical dictation; submit billing invoices to billing/collection daily.
• File, fax and/or mail reports and records; compile and submit month end reports.
• Assist in tracking supply inventory; notify when supplies need reordering.
• Serve as receptionist; greet and direct patients and support guest relations policy.
• Assist as required in non-invasive procedures or as security observer.
• Know where administrative/medical staff can be located; relay emergency messages.
• Other duties as assigned.

Skills

English proficiency

Typing speed 45-55 wpm

PC skills

ICD-10/CPT-4 coding knowledge

Medical terminology

Customer service

Education

High school diploma or equivalent

Tools

Medical billing software

Data processing system

Job description

Cape Fear Valley Health System is seeking a Clinic Clerk for the CFV Internal Medicine Continuity Clinic in Erwin, NC. The role focuses on patient registration, scheduling, and accurate billing documentation to support smooth clinic operations.

The ideal candidate has at least 1 year of clerical or medical office experience, strong English communication, and familiarity with ICD-10/CPT-4 coding. The position is on-site with responsibilities spanning receptionist duties and daily reporting.