Patient Access & Billing Specialist

Cape Fear Valley Health; Fayetteville (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Cape Fear Valley Health System is seeking an organized Medical Office Clerk to support patient registration, scheduling, and billing operations in a fast-paced clinic setting.

Responsibilities include accurate data entry for ICD-10 and CPT-4 coding, transcription of non-medical dictation, and invoicing to the billing department. Strong English communication, attention to detail, and basic computer skills are required. Equal opportunity employer.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking the English language.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.
• Knowledge of medical terminology.
• PC skills preferred.
• Typing 45-55 words per minute accurately.
• Tact and ability to deal with patients under stress.
• Good planning and organizational abilities.
• Speaking and hearing is necessary to converse with the public.
• Physical requirements: manual dexterity and ability to lift/move as needed.

Responsibilities

• Register patients expediently with accurate information.
• Schedule initial and follow-up visits and procedures.
• Ensure new patient information is complete and updated.
• Receive calls regarding appointments; determine provider, length and type of appointment; schedule accurately.
• Collect monies from patients; document receipts; prepare daily cash report.
• Order outside tests requested by the doctor; schedule and confirm.
• Enter ICD-10 and CPT-4 coding for patient activity daily.
• Transcribe all non-medical dictation.
• Submit billing invoices to billing/collection daily under supervision.
• File, fax and/or mail reports and records.
• Compile and submit month end reports in a timely manner.
• Assist in tracking supply inventory; notify when supplies need reordering.
• Greet and direct patients as receptionist per Guest Relations policy.
• Assist as required in non-invasive medical procedures or as security observer.
• Know where administrative/medical staff are located and relay emergency messages.
• Other duties as assigned.

Skills

English proficiency

Medical terminology

Typing 45-55 wpm

Customer service under stress

PC skills

Education

High school diploma or equivalent

Job description

Cape Fear Valley Health System is seeking an organized Medical Office Clerk to support patient registration, scheduling, and billing operations in a fast-paced clinic setting.

Responsibilities include accurate data entry for ICD-10 and CPT-4 coding, transcription of non-medical dictation, and invoicing to the billing department. Strong English communication, attention to detail, and basic computer skills are required. Equal opportunity employer.