Patient Access & Administrative Specialist

Cape Fear Valley Health; Valley (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health is seeking a patient-focused office support professional in North Carolina to register patients, schedule appointments, and manage billing and records. The role includes coding accuracy, transcription, and assisting with billing submissions under supervision.

Ideal candidates have clerical experience, knowledge of ICD-10/CPT-4, and strong English communication Skills. This is an on-site position supporting the outpatient clinic operations.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.
• Type 45-55 words per minute accurately.
• Tact and ability to deal with patients under stress.

Responsibilities

• Register patients expediently and schedule initial or follow-up visits and procedures.
• Ensure completion of new patient information and update medical records.
• Receive appointment calls and determine provider, length, and type of appointment; schedule accordingly.
• Collect payments and document receipts; prepare daily cash report.
• Order outside tests and schedule/confirm patient tests.
• Enter ICD-10 and CPT-4 codes for patient activity and procedures.
• Transcribe non-medical dictation and submit invoices to billing.
• File, fax, or mail reports and records; assist in month-end reports.

Skills

English language proficiency

Medical terminology

Typing 45–55 wpm

Tact and composure

Planning and organization

Communication skills

ICD-10 and CPT-4 coding knowledge (P)

Education

High school diploma or equivalent

Tools

PC skills

Job description

Cape Fear Valley Health is seeking a patient-focused office support professional in North Carolina to register patients, schedule appointments, and manage billing and records. The role includes coding accuracy, transcription, and assisting with billing submissions under supervision.

Ideal candidates have clerical experience, knowledge of ICD-10/CPT-4, and strong English communication Skills. This is an on-site position supporting the outpatient clinic operations.