Patient Access & Scheduling Coordinator

Cape Fear Valley Health; Erwin, Northern (NC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health is seeking a Patient Representative for the Erwin clinic to ensure smooth patient flow, accurate billing preparation, and timely maintenance of medical records. The role involves scheduling, data entry, and customer-facing tasks in a fast-paced outpatient clinic.

Responsibilities include collecting payments, handling ICD-10 and CPT-4 coding, and transcription of non-medical dictation, while providing friendly, professional reception for patients and coordinating with

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required; medical office or public contact preferred.
• Proficiency in reading, writing and speaking English; knowledge of medical terminology.
• Typing 45–55 words per minute accurately.

Responsibilities

• Register patients expediently and schedule initial and follow-up visits.
• Receive calls regarding appointments and determine appropriate provider and duration.
• Collect monies from patients and document receipts; prepare cash reports.
• Enter ICD-10 and CPT-4 coding for patient activity daily; transcribe non-medical dictation.

Skills

English proficiency

Medical terminology

Typing speed 45-55 wpm

Customer service

PC skills

Organization

Communication skills

ICD-10/CPT-4 knowledge

Education

High school diploma or equivalent

Job description

Cape Fear Valley Health is seeking a Patient Representative for the Erwin clinic to ensure smooth patient flow, accurate billing preparation, and timely maintenance of medical records. The role involves scheduling, data entry, and customer-facing tasks in a fast-paced outpatient clinic.

Responsibilities include collecting payments, handling ICD-10 and CPT-4 coding, and transcription of non-medical dictation, while providing friendly, professional reception for patients and coordinating with