Clinic Patient Services & Scheduling Specialist

Carle-Health; Normal (IL); On-site; USD 2,434,000 - 82,036,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative in Normal, IL to coordinate and participate in daily clinic preparation, patient check-in/check-out, charge posting, cash management and basic appointment scheduling. The role ensures a positive patient experience and handles registrations and messaging between patients and clinicians.

The candidate should be comfortable with insurance rules, eligibility procedures and prior authorizations, while maintaining professional conduct and

Qualifications

• Basic computer skills.
• General office equipment.

Responsibilities

• Coordinates and participates in daily clinic preparation including patient identification and check in/out.
• Handles charge posting, cash management and patient appointment scheduling.
• Manages patient registrations, account set-up and phone calls; relays messages to physicians and staff.
• Assists with eligibility, prior authorizations and insurance training as needed.

Skills

Basic computer skills

General office equipment

Job description

Carle Health is seeking a Patient Services Representative in Normal, IL to coordinate and participate in daily clinic preparation, patient check-in/check-out, charge posting, cash management and basic appointment scheduling. The role ensures a positive patient experience and handles registrations and messaging between patients and clinicians.

The candidate should be comfortable with insurance rules, eligibility procedures and prior authorizations, while maintaining professional conduct and