Patient Access & Scheduling Specialist

Penn Medicine; Quarryville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn Medicine is seeking an administrative professional to manage patient scheduling, registration, and insurance verification across hospital and physician-office services. You will coordinate tests and screenings, handle calls, validate coverage, and assist with referrals and financial clearance.

The role requires at least 1 year in clerical or revenue-cycle related work and experience with Epic or similar EMR systems. High school diploma or GED is required.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical, customer service, or administrative support experience.
• 1 year of registration experience and knowledge of revenue cycle processes.
• Experience with Epic or similar electronic medical record systems.

Responsibilities

• Provides complete patient scheduling, registration, and insurance verification.
• Coordinates screening, tests, and services for hospital and physician offices.
• Handles inbound/outbound calls and resolves patient concerns professionally.
• Verifies coverage, performs referrals, and communicates financial obligations.
• Documents in the electronic health record and releases records as required.

Skills

Clerical experience

Customer service

Administrative support

Epic EMR experience

Education

H.S. Diploma/GED

Tools

Epic EMR

Job description

Penn Medicine is seeking an administrative professional to manage patient scheduling, registration, and insurance verification across hospital and physician-office services. You will coordinate tests and screenings, handle calls, validate coverage, and assist with referrals and financial clearance.

The role requires at least 1 year in clerical or revenue-cycle related work and experience with Epic or similar EMR systems. High school diploma or GED is required.