Patient Services Front Desk Coordinator

Penn Medicine, University of Pennsylvania Health System; Meadowbrook (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

Penn Medicine is seeking a front desk / scheduling clerk to greet patients, schedule appointments, check in patients, and support office operations. The role includes collecting copays, scanning documents, and assisting with referrals and records requests in a fast-paced medical office.

Ideal candidates will have a high school diploma, medical office experience, and familiarity with ECW. This position involves data entry, patient coordination, and supporting overall practice efficiency at Penn

Qualifications

• H.S. Diploma or GED is required.
• Medical office experience is preferred.
• Experience with ECW is a plus.

Responsibilities

• Greet patients at the front desk and schedule appointments.
• Direct patients to obtain records and referrals as needed.
• Handle telephone calls and route to the appropriate department.
• Assist with scanning documents and basic office tasks in ECW.
• Enter patient demographics and insurance details and verify information.

Skills

Front desk operations

Data entry

ECW software experience

Education

H.S. Diploma/GED (Required)

Tools

ECW (eClinical Works)

Job description

Penn Medicine is seeking a front desk / scheduling clerk to greet patients, schedule appointments, check in patients, and support office operations. The role includes collecting copays, scanning documents, and assisting with referrals and records requests in a fast-paced medical office.

Ideal candidates will have a high school diploma, medical office experience, and familiarity with ECW. This position involves data entry, patient coordination, and supporting overall practice efficiency at Penn