Patient Services & Scheduling Specialist

OneOncology, LLC; Boca Raton (FL); Presencial; USD 36.000 - 48.000; Tempo integral

Resumo da vaga

SunState Medical Specialists (SMS) in Florida is seeking a Patient Services Specialist to provide administrative support to staff, patients, and physicians, ensuring high-quality, professional service. This role links patients with the clinical team and handles patient flow, scheduling, and records.

The ideal candidate has a high school diploma and strong organizational, communication, and billing skills, with experience in a medical setting and proficiency in MS Office and EMR systems.

Qualificações

• High School Diploma or equivalent.
• Administrative experience in a busy, customer-focused environment, medical preferred.
• Ability to handle urgent matters and time-critical medical appointments.
• Strong organization and communication skills, with the ability to liaise with internal and external stakeholders.
• Proven ability to work independently and in a team.
• Knowledge of patient billing systems and related funding mechanisms.
• Experience with clinical administration systems and Microsoft Office.
• Collaborative approach with the wider administration team and other internal customers, in line with the organization values.
• Flexible approach to work Travel as required to other centers.

Responsabilidades

• Provide administrative support to staff, patients, and physicians.
• Monitor patient flow and respond to inquiries.
• Answer calls and respond per privacy policy.
• Assist with billing queries and payments.
• Maintain patient records and scheduling.
• Admit and discharge patients and ensure complete records.
• Register new patients and verify details.
• Direct visitors and ensure sign-in compliance.
• Maintain waiting room and spaces.
• Coordinate physician appointments and referrals.

Conhecimentos

Administrative experience

Customer service

Strong organization

Communication skills

Team player

Billing knowledge

MS Office

Formação

High School Diploma

Ferramentas

EMR systems

Billing software

Descrição da vaga

SunState Medical Specialists (SMS) in Florida is seeking a Patient Services Specialist to provide administrative support to staff, patients, and physicians, ensuring high-quality, professional service. This role links patients with the clinical team and handles patient flow, scheduling, and records.

The ideal candidate has a high school diploma and strong organizational, communication, and billing skills, with experience in a medical setting and proficiency in MS Office and EMR systems.