Patient Experience & Scheduling Specialist

OneOncology; Sunset Corners (FL); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

SunState Medical Specialists seeks a Patient Services Specialist to ensure exceptional patient service, manage scheduling, billing inquiries, and patient records.

The role involves directing patient flow, answering phone calls, assisting physicians, registering new patients, and maintaining waiting areas and documentation. Requires strong organization, communication, and teamwork in a busy medical office.

Qualifications

• Administrative experience in a busy, customer-focused environment.
• Experience with medical administration is preferred.
• Ability to handle urgent matters and time-critical appointments.

Responsabilités

• Answer and attend to telephone calls in a timely manner.
• Schedule physician appointments and manage availability.
• Admit and discharge patients around visits and procedures.
• Register new patients and ensure accuracy of personal and billing details.
• Support physicians and maintain patient records and document management.
• Maintain waiting room appearance and assist with queries on billing and insurance.

Connaissances

Administrative experience

Strong organization

Clear communication

Team collaboration

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Clinical administration systems

Description du poste

SunState Medical Specialists seeks a Patient Services Specialist to ensure exceptional patient service, manage scheduling, billing inquiries, and patient records.

The role involves directing patient flow, answering phone calls, assisting physicians, registering new patients, and maintaining waiting areas and documentation. Requires strong organization, communication, and teamwork in a busy medical office.