Patient Services & Front Desk Specialist

SunState Medical Specialists; Florida; On-site; USD 25,000 - 30,000; Full time

Job summary

SunState Medical Specialists in Florida seeks a Patient Services Specialist to provide administrative support to staff, patients and physicians. You will help ensure a high-quality, efficient practice by managing patient scheduling, records, billing questions and referrals, while maintaining privacy and professional service.

The role requires strong organizational and communication skills, experience in medical administration, and the ability to work independently or in a team.

Qualifications

• High School Diploma or equivalent required.
• Experience in an administrative role within a medical setting preferred.
• Ability to handle urgent medical appointments and time-critical scheduling.
• Strong organization and communication skills with internal and external stakeholders.
• Proven ability to work independently and in a team.
• Knowledge of patient billing systems and workflows.
• Proficiency with clinical administration systems and Microsoft Office.
• Collaborative approach with administration and other teams.
• Flexible approach to work; travel to other centers as needed.

Responsibilities

• Provide administrative and general support to staff, patients and physicians to ensure high-quality, efficient service.
• Maintain patient flow, answer calls promptly, and respond to queries according to privacy policy.
• Schedule physician appointments and coordinate patient records before and after visits.
• Assist with billing questions and referrals as required.
• Maintain waiting room and patient-facing spaces; ensure supplies and cleanliness.
• Direct vendors and visitors, manage sign-in protocols, and document management.
• Ensure accuracy of patient personal and billing details and recording of referrals.

Skills

Organizational skills

Communication skills

Teamwork

Flexibility

Travel readiness

Education

High School Diploma or equivalent

Tools

Microsoft Office

Clinical administration systems

Job description

SunState Medical Specialists in Florida seeks a Patient Services Specialist to provide administrative support to staff, patients and physicians. You will help ensure a high-quality, efficient practice by managing patient scheduling, records, billing questions and referrals, while maintaining privacy and professional service.

The role requires strong organizational and communication skills, experience in medical administration, and the ability to work independently or in a team.