Patient Services Associate — Fast-Paced, Patient-Focused Care

RadNet

Pikesville (MD)

On-site

USD 32,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Medical coverage
Dental & Vision
HSA funding
Wellness dollars
401(k) match
Free imaging services

Job summary

RadNet, Inc. is seeking a Patient Service Representative to welcome patients and register them for imaging services. You will verify insurance information, collect signatures, and ensure documentation is complete while maintaining a professional and friendly demeanor.

You will also collect co-pays, answer calls, and coordinate scheduling with back-office staff to support timely and accurate patient care. Experience in medical terminology is a plus, and a patient-focused attitude is essential.

Qualifications

  • Genuine passion for customer service with professional demeanor.
  • Strong verbal and written communication with patients and staff.
  • Ability to multitask in a fast-paced healthcare setting.

Responsibilities

  • Greet and register patients in a friendly, service-oriented manner.
  • Verify insurance and collect necessary patient information and signatures.
  • Log co-pays and fees; ensure accurate documentation.

Skills

Customer service
Communication skills
Interpersonal skills
Prioritization
Multitasking

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative to welcome patients and register them for imaging services. You will verify insurance information, collect signatures, and ensure documentation is complete while maintaining a professional and friendly demeanor.

You will also collect co-pays, answer calls, and coordinate scheduling with back-office staff to support timely and accurate patient care. Experience in medical terminology is a plus, and a patient-focused attitude is essential.

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