Patient Services & Scheduling Specialist

Mosaic Community Health; Bend (OR); On-site; USD 34,000 - 44,000; Full time

Job summary

Mosaic Community Health is seeking a Patient Services Representative in Bend, OR to support clinic operations with friendly, professional customer service both over the phone and in person. You will greet patients, register them, schedule visits, maintain accurate records, and assist with payments and documentation as needed.

The role requires at least one year of customer service or administrative experience, high school diploma or GED, and strong math and office skills.

Qualifications

• High School diploma or equivalent.
• At least 1 year of customer service or administrative experience.
• Bilingual Spanish skills are a plus and helpful in patient interactions.

Responsibilities

• Check patients in and out for appointments and update records.
• Register patients and schedule appointments according to provider schedules and protocols.
• Process applications and income calculations for sliding scale submissions.
• Answer phones and provide timely, accurate customer service.

Skills

Office policies

Math skills

Office equipment

Microsoft Office

Spanish language

Education

High School/GED

Job description

Mosaic Community Health is seeking a Patient Services Representative in Bend, OR to support clinic operations with friendly, professional customer service both over the phone and in person. You will greet patients, register them, schedule visits, maintain accurate records, and assist with payments and documentation as needed.

The role requires at least one year of customer service or administrative experience, high school diploma or GED, and strong math and office skills.