Patient Services Representative (Temporary)

Mosaic Community Health; East Bend (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Great benefit package

Work/life balance

Outdoor activities

Job summary

Mosaic Community Health is seeking a Patient Services Representative in East Bend, North Carolina. This full-time position supports clinic operations by providing quality customer service, greeting and scheduling patients, and processing necessary documentation.

The ideal candidate will have a high school diploma and at least one year of customer service experience. Candidates fluent in Spanish are preferred. Benefits include a flexible lifestyle, work/life balance, and an engaging team environment.

The role offers opportunities to interact with the community and enjoy the outdoors in Central Oregon.

Qualifications

• Minimum of one year of customer service or administrative experience.
• Ability to provide quality customer service over the phone and in-person.

Responsibilities

• Check patients in and out for appointments and update records.
• Process sliding scale applications for supervisor.
• Schedule patients according to provider schedules.
• Answer questions and provide timely customer service.

Skills

Knowledge of standard office policies and procedures

Strong math skills

Knowledge of Microsoft Office

Fluency in Spanish

Education

High School/GED

Tools

Multi-line telephone

Office machines (copier, fax, shredder)

Job description

Job Category: Patient Services Support

Requisition Number: PATIE003186

• Posted: May 21, 2026
• Full-Time

Locations

Showing 1 location

Description

This is a temporary position for up to 6 months (extension possible upon review of role).

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

Responsibilities

• Accurately check patients in and out for all patient appointments and update patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Skills & Knowledge

Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred.

Who We Are

Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income.

We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment.

Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Qualifications

Education

Required

High School/GED or better.

Experience

Preferred

1 year:

A minimum of one year of customer service or other administrative experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.