Patient Access & Scheduling Specialist

St. Charles Health System; Bend (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

St. Charles Health System in Bend, Oregon is seeking a Patient Service Representative to facilitate communication between patients and healthcare staff. This role involves scheduling appointments, managing patient demographics, and providing top-notch customer service within a busy environment.

The ideal candidate will have a high school diploma or GED and experience in clerical support within healthcare. Successful applicants will demonstrate strong organizational skills and a commitment to service excellence.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced healthcare environment.
• Proficiency in handling patient payment processing.

Responsibilities

• Facilitate scheduling and registration tasks for patients.
• Maintain patient records accurately in the electronic health system.
• Provide excellent customer service and support to patients and caregivers.

Skills

Customer service skills

Clerical support

Basic medical terminology

Education

High school diploma or GED

Job description

St. Charles Health System in Bend, Oregon is seeking a Patient Service Representative to facilitate communication between patients and healthcare staff. This role involves scheduling appointments, managing patient demographics, and providing top-notch customer service within a busy environment.

The ideal candidate will have a high school diploma or GED and experience in clerical support within healthcare. Successful applicants will demonstrate strong organizational skills and a commitment to service excellence.