Patient Services Representative (Dental)

Mosaic Community Health; East Bend (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A community health organization in East Bend is seeking a Patient Services Representative to enhance clinic operations. This full-time role involves greeting, registering, and scheduling patients efficiently, alongside managing patient records and payments. The ideal candidate will have strong customer service experience, knowledge of office procedures, and proficiency in Microsoft Office. Additionally, fluency in Spanish is preferred for effective communication. A High School diploma or GED is required.

Qualifications

• 1 year of customer service or administrative experience is required.
• Knowledge of office machines and standard procedures.
• Proficiency in Microsoft Office products preferred.

Responsibilities

• Check patients in and out for appointments accurately.
• Process sliding scale applications and income calculations.
• Schedule patients according to provider schedules.
• Provide quality customer service over the phone and in person.

Skills

Customer service

Standard office procedures

Mathematics

Microsoft Office

Fluency in Spanish

Education

High School/GED

Tools

Multi-line telephone

Copier

Fax

Job description

Job Category: Patient Services Support

Requisition Number: PATIE003185

• Posted: April 17, 2026
• Full-Time

Locations

Showing 1 location

East Bend Health Center
2084 NE Professional Ct
Bend, OR 97701, USA

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

Responsibilities

• Accurately check patients in and out for all patient appointments and update patient record.
• Process the application and income calculations for submitting sliding scale applications to the supervisor.
• Schedule patients in accordance with established provider schedules and clinic protocols.
• Answer phone calls and questions, providing timely, accurate, and quality customer service.

Skills & Knowledge

Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred.

Qualifications

Education

High School/GED or better.

Experience

1 year: A minimum of one year of customer service or other administrative experience.

Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.