Patient Services & Scheduling Specialist

Summit Health; Bend (OR); On-site; USD 34,000 - 42,000; Full time

Job summary

VillageMD is hiring a Patient Service Representative to deliver top-notch front desk support across clinics in Bend, Oregon. You will greet patients, schedule visits, collect payments, and manage data entry while maintaining compliance with HIPAA and privacy policies.

Strong communication and multitasking skills are essential as you will work with physicians, staff, and patients, ensuring a smooth registration and scheduling workflow in a fast-paced environment.

Qualifications

• Greet patients and families in a friendly, professional manner
• Schedule appointments and tests efficiently
• Handle cash payments, issue receipts and post payments
• Navigate multiple clinical applications daily
• Understand and follow HIPAA and privacy requirements
• Communicate with team members and patients to resolve issues efficiently

Responsibilities

• Greet visitors and direct them appropriately
• Provide information regarding registration and scheduling policies
• Reconcile daily payments and deposits
• Verify and update patient demographics and insurance
• Explain forms and collect necessary signatures
• Assist with paperwork and clerical duties as needed

Skills

Customer service

Communication

Multitasking

Data entry

Education

High School Diploma or GED

Associate’s Degree preferred

Tools

EHR systems

Practice Management System

Job description

VillageMD is hiring a Patient Service Representative to deliver top-notch front desk support across clinics in Bend, Oregon. You will greet patients, schedule visits, collect payments, and manage data entry while maintaining compliance with HIPAA and privacy policies.

Strong communication and multitasking skills are essential as you will work with physicians, staff, and patients, ensuring a smooth registration and scheduling workflow in a fast-paced environment.