Patient Services & Scheduling Specialist

Baylor Scott & White Health; Belton (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office or clinic. You will help ensure high-quality, patient-centered care by handling patient relations, scheduling, and payments.

The role emphasizes accurate data entry, excellent communication, and the ability to adapt to a fast-paced environment while delivering compassionate service.

Qualifications

• HS Diploma or GED required.
• Less than 1 year of experience.
• Healthcare admin or patient-facing experience preferred.

Responsibilities

• Greet and assist patients in check-in and check-out processes.
• Schedule visits and manage referrals and follow-up appointments.
• Verify patient insurance information and perform demographics checks.

Skills

Listening

Communication

Phone etiquette

Data entry

Attention to detail

Empathy

Stress management

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office or clinic. You will help ensure high-quality, patient-centered care by handling patient relations, scheduling, and payments.

The role emphasizes accurate data entry, excellent communication, and the ability to adapt to a fast-paced environment while delivering compassionate service.