Patient Services & Scheduling Coordinator

Waco Family Medicine; Waco (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Waco Family Medicine is seeking a full-time Admin - Clerical team member to support patient registration, insurance verification, and appointment scheduling at the Madison Cooper Clinic in Waco, TX. The role requires a high school diploma and strong communication skills, with healthcare or customer service experience preferred.

The position involves handling cash, reconciling daily charges, answering calls, and traveling to other clinics as needed; a positive, team-focused attitude is essential.

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• Healthcare experience preferred; customer service experience required (1+ year).
• Proficient use of Microsoft Office; strong written and verbal communication skills.

Responsibilities

• Patient registration and collecting current/overdue service charges with receipts.
• Print receipts, secure a daily cash box, and reconcile daily charges and receipts.
• Answer phones, forward messages, and schedule appointments.
• Verify patient insurance information and operate a multi-line phone system.
• Travel to other clinics to cover shifts as required; follow policies in handbook.

Skills

Customer service

Communication skills

Microsoft Office

Bilingual English/Spanish

Education

High School Diploma

Associate degree preferred

Tools

Microsoft Office

Job description

Waco Family Medicine is seeking a full-time Admin - Clerical team member to support patient registration, insurance verification, and appointment scheduling at the Madison Cooper Clinic in Waco, TX. The role requires a high school diploma and strong communication skills, with healthcare or customer service experience preferred.

The position involves handling cash, reconciling daily charges, answering calls, and traveling to other clinics as needed; a positive, team-focused attitude is essential.