Patient Services & Scheduling Coordinator

Summit Medical Group; Village of New Hyde Park (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

VillageMD in New Hyde Park, NY, is seeking a Patient Service Representative to greet patients, manage registration, and provide friendly, efficient service in a fast-paced clinic.

You will verify insurance, process payments, schedule appointments, and coordinate referrals, while maintaining accurate records and supporting clinical staff. This on-site role offers growth within a physician-led, patient-centric network.

Qualifications

• High School diploma or GED required; associate degree preferred.
• Ability to communicate clearly in English, both written and spoken.
• Experience in medical office settings and patient services preferred.
• Basic computer skills and familiarity with office technology.

Responsibilities

• Greets visitors and directs them professionally.
• Maintains patient flow during registration with excellent service.
• Answers phones, takes messages, and routes calls.
• Notifies patients of delays and assists with comfort.
• Processes self-pay charges, payments, and receipts; reconciles daily.
• Handles deposits and reconciliations; opens/closes batches.
• Scans insurance cards, verifies coverage, updates patient records.
• Schedules appointments and manages waitlists per guidelines.
• Coordinates referrals and pre-authorizations with staff.
• Communicates issues to supervisor promptly.

Skills

Customer service

English communication

Multitasking

Teamwork

Education

High School/GED

Associate degree preferred

Tools

EHR

Practice Management System

Job description

VillageMD in New Hyde Park, NY, is seeking a Patient Service Representative to greet patients, manage registration, and provide friendly, efficient service in a fast-paced clinic.

You will verify insurance, process payments, schedule appointments, and coordinate referrals, while maintaining accurate records and supporting clinical staff. This on-site role offers growth within a physician-led, patient-centric network.