Patient Services & Scheduling Coordinator

Hartford HealthCare; Torrington (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition Reimbursement up to $5,250.00

Medical, dental and vision coverage

Generous PTO

Employee assistance and wellness

Discounts on services and products

Job summary

Hartford HealthCare Medical Group seeks a patient-centered coordinator to welcome patients, register them, and manage records with accuracy and care. You will help ensure smooth office operations and timely access to services, while upholding patient privacy and safety standards in a busy clinic.

The role requires excellent communication, teamwork, and adaptability as you support physicians and staff in a dynamic healthcare environment.

Qualifications

• Experience in a fast-paced medical office is highly preferred.
• Strong working knowledge of insurance requirements.
• Epic experience preferred.
• Positive, customer-focused approach and teamwork.
• Excellent verbal communication and language skills desirable.
• Strong computer skills and basic medical terminology knowledge.
• Ability to travel independently to satellite offices as needed.

Responsibilities

• Greet patients and answer routine questions.
• Register patients and maintain records and accounts.
• Facilitate communication between patients and healthcare providers to ensure a positive patient experience.
• Schedule appointments to provide timely, accurate access.
• Respond to incoming correspondence in accordance with patient privacy and safety standards.

Skills

Customer service

Communication

Teamwork

Adaptability

Multitasking

Medical terminology

Microsoft Office

Education

High school diploma or equivalent

Tools

Epic

Job description

Hartford HealthCare Medical Group seeks a patient-centered coordinator to welcome patients, register them, and manage records with accuracy and care. You will help ensure smooth office operations and timely access to services, while upholding patient privacy and safety standards in a busy clinic.

The role requires excellent communication, teamwork, and adaptability as you support physicians and staff in a dynamic healthcare environment.