Patient Services & Scheduling Coordinator

Partner's Healthcare; Newton (MA); Presencial; USD 27 000 - 38 000; Tempo integral

Resumo da oferta

Mass General Brigham Community Physicians, Inc. in Newton, MA is hiring a Front Desk Administrative Associate to greet patients, schedule appointments, and ensure smooth front-desk operations.

You will check in/out patients, process payments, verify insurance, and maintain accurate records in our EHR system. The role requires strong customer service, organizational skills, and the ability to handle confidential information in a busy clinical setting.

Qualificações

• High school diploma or equivalent required.
• Associate degree preferred in health-related field or management.
• 1+ years of administrative experience in healthcare or medical office setting.
• Epic experience preferred.

Responsabilidades

• Greet patients and visitors professionally to create a positive first impression.
• Answer phones, respond to inquiries, provide information about services and policies.
• Schedule and confirm patient appointments coordinating with providers and staff.
• Manage check-in/check-out and update patient information in the EHR.
• Collect payments, co-pays, and insurance information as required.
• Inventory and supply management.
• Other duties as assigned by business needs.

Conhecimentos

Customer service

Interpersonal skills

Organization

Multitasking

EHR systems

Formação académica

High School Diploma or equivalent

Associate's degree in health field or management

Ferramentas

Epic

Descrição da oferta de emprego

Mass General Brigham Community Physicians, Inc. in Newton, MA is hiring a Front Desk Administrative Associate to greet patients, schedule appointments, and ensure smooth front-desk operations.

You will check in/out patients, process payments, verify insurance, and maintain accurate records in our EHR system. The role requires strong customer service, organizational skills, and the ability to handle confidential information in a busy clinical setting.