Patient Flow & Administrative Coordinator

Mass General Brigham; Newton (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital seeks an administrative support professional to assist clinicians and staff. You will greet patients, manage information at the central nursing station, and coordinate day-to-day operations to ensure smooth patient flow.

You will schedule tests, admissions, discharges, and transfers, enter data into the electronic medical record, coordinate with ancillary departments, and support payroll or scheduling tasks as needed.

Qualifications

• High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
• Proficiency with MS Office
• Experience Administrative support experience 1-2 years required
• Strong verbal & written communication skills
• Familiarity with medical terminology

Responsibilities

• Provides administrative support to unit-based and hospital-wide clinicians and staff.
• Serves as liaison between patients, visitors, and clinicians.
• Coordinates day-to-day patient flow with nursing and communicates admissions, discharges, and transfers.
• Schedules consultations, tests, procedures, and patient transport.
• Enters accurate information into the electronic medical record for admissions, discharges, and transfers.
• Contacts ancillary service departments to obtain equipment, services, and supplies; tracks status and location.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries.

Skills

Office procedures

MS Office

Communication skills

Medical terminology

Time management

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

MS Office

Job description

Mass General Brigham's Newton-Wellesley Hospital seeks an administrative support professional to assist clinicians and staff. You will greet patients, manage information at the central nursing station, and coordinate day-to-day operations to ensure smooth patient flow.

You will schedule tests, admissions, discharges, and transfers, enter data into the electronic medical record, coordinate with ancillary departments, and support payroll or scheduling tasks as needed.