Patient Services & Scheduling Coordinator

Astera Cancer Care; Florida; On-site; USD 34,000 - 48,000; Full time

Job summary

SunState Medical Specialists (SMS) is seeking a Patient Services Specialist to provide front-line administrative and general support to staff, patients and physicians across Florida. You will help maintain a high-quality, efficient service, manage patient flow, handle calls, and assist with scheduling and records.

This role requires strong organization, excellent communication, experience in a busy medical office, and familiarity with billing inquiries.

Qualifications

• Administrative experience in a busy, customer-focused environment, medical preferred.
• Strong organizational and communication skills with internal and external stakeholders.
• Ability to handle urgent matters and schedule medical appointments efficiently.

Responsibilities

• Provide administrative support to staff, patients and physicians to ensure high-quality service.
• Direct patient flow, answer phones promptly and respond to queries per privacy policy.
• Assist with billing inquiries, scheduling, records management and referrals.
• Maintain waiting rooms, restock supplies, and ensure sign-in protocols.
• Create patient records, admit/discharge, and support clinic visits as needed.

Skills

Customer service

Administrative skills

Communication

Organization

MS Office

Billing knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Office

Clinic administration systems

Billing systems

Job description

SunState Medical Specialists (SMS) is seeking a Patient Services Specialist to provide front-line administrative and general support to staff, patients and physicians across Florida. You will help maintain a high-quality, efficient service, manage patient flow, handle calls, and assist with scheduling and records.

This role requires strong organization, excellent communication, experience in a busy medical office, and familiarity with billing inquiries.