Patient Services & Scheduling Coordinator

Cape Fear Valley Health; Fayetteville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cape Fear Valley Health is seeking an administrative professional for the CFV Fayetteville Heart Center in Elizabethtown, NC. The role focuses on patient registration, scheduling, and accurate medical record maintenance to support efficient clinic operations.

You will handle ICD-10 and CPT-4 coding for Part B billables, transcribe non-medical dictation, and process daily billing submissions under supervision. Strong English, typing, and organizational skills are required.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English.
• Knowledge of medical terminology.
• Typing 45-55 words per minute accurately.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.
• PC skills preferred.

Responsibilities

• Register patients expediently and schedule appointments for initial and follow-up visits and procedures.
• Maintain new and updated patient information for medical records.
• Receive calls about appointments and schedule accurately; direct to the appropriate provider.
• Collect payments from patients and document receipts; prepare cash reports at day’s end.
• Enter ICD-10 and CPT-4 coding for patient activity and procedures into the billing system.
• Transcribe non-medical dictation as needed.
• Submit billing invoices to billing/collection daily under supervision.
• File, fax and/or mail reports and records; compile month-end reports.
• Assist with inventory tracking and front desk reception duties.

Skills

English language proficiency

Medical terminology

Typing 45-55 wpm

Tact under pressure

Planning and organizational skills

ICD-10 and CPT-4 coding knowledge

PC skills

Public/customer service experience

Education

High school diploma

Job description

Cape Fear Valley Health is seeking an administrative professional for the CFV Fayetteville Heart Center in Elizabethtown, NC. The role focuses on patient registration, scheduling, and accurate medical record maintenance to support efficient clinic operations.

You will handle ICD-10 and CPT-4 coding for Part B billables, transcribe non-medical dictation, and process daily billing submissions under supervision. Strong English, typing, and organizational skills are required.