Patient Services & Scheduling Specialist

capefearvalley; Bladenboro (NC); On-site; USD 21,000 - 25,000; Full time

Job summary

Cape Fear Valley Health System's CFV Bladen Medical Associates in Bladenboro seeks a friendly, detail‑oriented receptionist/clerical associate to support daily patient flow and billing processes.

You will register patients, schedule visits, collect payments, transcribe non-medical dictation, enter ICD-10/CPT-4 codes, and prepare reports under the supervision of the Physician Billing Manager.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking the English language.
• Knowledge of ICD-10 and CPT-4 coding for Part B billables preferred.

Responsibilities

• Register patients expediently and schedule initial and follow-up visits and procedures.
• Ensure completion of new patient information and update medical records.
• Receive calls about appointments and schedule appropriate provider and duration.
• Collect payments and document receipts; prepare daily cash reports.
• Enter ICD-10/CPT-4 coding for patient activity daily.
• Submit billing invoices to billing/collection daily under supervision.
• File, fax, or mail reports and records; compile month-end reports.
• Assist with supplies and act as receptionist when needed.

Skills

Typing 45-55 wpm

Medical terminology

English language proficiency

PC skills

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Electronic data processing system

Job description

Cape Fear Valley Health System's CFV Bladen Medical Associates in Bladenboro seeks a friendly, detail‑oriented receptionist/clerical associate to support daily patient flow and billing processes.

You will register patients, schedule visits, collect payments, transcribe non-medical dictation, enter ICD-10/CPT-4 codes, and prepare reports under the supervision of the Physician Billing Manager.