Patient Scheduling & Benefits Coordinator

Cape-Fear-Valley-Medical-Center-; Kingsford (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Cape Fear Valley Health System in Fayetteville, NC, seeks a clerical professional to verify demographic, clinical, financial, and insurance data for appointments and pre-registration. You will handle insurance eligibility, pre-certifications, and patient education on financial responsibilities.

The role involves scheduling across modalities, coordinating with referrals, and ensuring accurate documentation for care delivery and clinical clearance.

Qualifications

• High school diploma or equivalent required.
• College courses in Business or Health Care Administration preferred.
• Medical terminology knowledge within one year of employment.

Responsibilities

• Receive orders and schedule outpatient appointments for all modalities.
• Perform insurance eligibility verification and pre-certification/authorization.
• Pre-register patients and educate on financial responsibilities.
• Communicate appointment confirmations and coordinate with referring offices.
• Balance daily charge reports and assist other staff as needed.

Skills

English proficiency

Verbal communication

Written communication

Customer service

Problem-solving

Microsoft Office

Multitasking

Education

High school diploma

College courses in Business/Healthcare Admin

Medical terminology knowledge

Tools

Microsoft Office

Job description

Cape Fear Valley Health System in Fayetteville, NC, seeks a clerical professional to verify demographic, clinical, financial, and insurance data for appointments and pre-registration. You will handle insurance eligibility, pre-certifications, and patient education on financial responsibilities.

The role involves scheduling across modalities, coordinating with referrals, and ensuring accurate documentation for care delivery and clinical clearance.