Patient Services Coordinator

GBMC HealthCare; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

GBMC HealthCare in Baltimore, MD, is seeking a clerical support staff member to assist with practice operations. The role includes handling customer service, managing telephone calls, scheduling appointments, and work with insurance information.

The ideal candidate requires a high school diploma or GED and at least 6 months of relevant experience. Strong customer service skills and the ability to perform arithmetic calculations are essential.

Qualifications

• 6 months of related experience in a clerical or customer service role.
• Ability to sit, stand, walk, and pay close attention to detail.

Responsibilities

• Receives and screens visitors and telephone calls.
• Schedules patient appointments and performs data entry.
• Verifies insurance information and obtains necessary referrals.
• Collects patient co-payments and reconciles collected monies.

Skills

Customer service skills

Knowledge of medical terminology

Skill in written and oral communication

Ability to perform non-complex arithmetic calculations

Ability to organize and prioritize tasks

Ability to manage multiple tasks and phone volume simultaneously

Education

High School or GED equivalency

Job description

GBMC HealthCare in Baltimore, MD, is seeking a clerical support staff member to assist with practice operations. The role includes handling customer service, managing telephone calls, scheduling appointments, and work with insurance information.

The ideal candidate requires a high school diploma or GED and at least 6 months of relevant experience. Strong customer service skills and the ability to perform arithmetic calculations are essential.